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Forgot ZXW online account password and can't login - What to do?

Some ZXW users forgot the password for their ZXW online account, they can't login and they can't check schematic diagram or bitmap for the iPhone or other phones. If you are facing this problem, what to do? Here are solutions for solve this problem.

Case 1. Sign up the account by normal steps. 

If you sign up for an account by normal steps, then you're required to set an" Password recover question" and "Password recover answers", which can help you to find the password when you forgot it.


In this case, if you forgot the ZXW online account password, then you can just click "forgot password", and then follow the steps to recover the password. In this part, the “Password recover question" and "Password recover answers" are very important.



Case 2. Sign up the account by simple steps. 

Most of ZXW users are sign up for an account by simple steps, which doesn't require to set a" Password recover question" and "Password recover answers".


In this case, if you forgot the ZXW online account password, then you can't find out the password by clicking "forgot password", because you don't know the “Password recover question" and "Password recover answers".

If you are facing this case, please contact your supplier/seller, so they can ask the factory to send new password to the email that you used when you registered your account, then you can login with the new password.

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